What is HabibMetro Web Banking?
HabibMetro Web Banking is a simple, convenient and secure method of accessing your bank account(s) over the Internet.
Who can avail HabibMetro Web banking?
Web Banking is for every HabibMetro Bank account holder with Internet access, 24 hours a day, and 7 days a week.
How can I apply for HabibMetro web banking?
You can apply for web banking services from your parent Branch
Is there any cost associated with HabibMetro web banking service?
Habib Metro Web Banking is a free service for our customers. Charges may apply on some transactions as specified in the bank Schedule of Charges.
What can I do with HabibMetro Web banking?
Using HabibMetro web banking, you can avail the below mention options
- View account balances
- View Recent Transaction (last 20 Transactions)
- View & Print Full Statement of accounts
- Print Debit/Credit Advices
- View Clearing cheque status
- Maintain Beneficiary List
- Funds transfers within HabibMetro Bank
- IBFT (Fund transfer to other bank)
- Utility Bill Payments
- Mobile Air Time Purchase and Post Paid Payments
- Internet Service Provider Payments
How recent is my information?
The information available on HabibMetro web banking site is up to date and updates with every transaction.
Can I download my statement in Excel or Printable format?
You can download your full statement in Excel or printable format.
What is a beneficiary?
An individual who receives funds.
Types of Beneficiaries?
There are two types of beneficiaries which can be maintained on HabibMetro web banking and are
as follows.
- Within HabibMetro (Local fund transfer)
- Outside HabibMetro(Inter Bank Fund Transfer)
How can I activate fund transfer?
You can activate fund transfer by visiting and filling out E-Banking Services form at your parent branch.
What are the prerequisites to apply for Fund Transfer?
A customer must be availing the following services in HabibMetro Bank
- GSM Subscribed
- VISA / ATM Card issued
Can I Transfer Funds through my Foreign currency account?
No, foreign currency fund transfer is not permissible.
What is a Verification Code?
Verification Code is a 5 characters PIN to conduct a transaction over the web. You will receive your verification code on your registered email and mobile through email and SMS respectively.
How many Verification Code can you generate?
A verification code can be generated once in a minute.
What if I do not receive my verification code through SMS?
If for any reason you do not receive your verification code through SMS you may retrieve your verification code via your registered Email address.
Where should I call in case of a query related to Habib Metro Web Banking services?
You can call (24x7) at HabibMetro Contact Center at 0800-42242 / (+9221) 111 142 242
What happens if I leave my computer unattended while being logged in for a period of time?
You will be automatically logged out from web banking, and the session will be terminated. You will have to log in again to continue. However you are advised to immediately logout after performing the desired operation.
How often do I have to change my password?
It is recommended that you change your password frequently. Your password is your key to web banking, so its important that you take precautionary steps to keep it safe. To change your password, use the Change Password option found in Settings tab.
What should I do if I suspect that my Password has been exposed to others?
If you suspect that your Password has been exposed to others, please change your password immediately.
What do I do if I forget my password?
To retrieve your password click on the "Forgot Password" option found at the bottom on the login page.
What if can not retrieve my password using forgot password option?
Please visit your parent branch to reissue your password.
How do I log out from the site?
To logout from the web banking site click on logout option located at the bottom of the page.
How HabibMetro acknowledges web banking activities?
Web banking alerts are currently sent through SMS and email channels.
How Many types of Alerts are there?
Following alerts are currently associated with web banking
- Login alerts
- Financial transactions acknowledgments
- Transactional pins
Are Alerts available on all Mobile networks?
Yes, your web banking alerts will be available on all networks
Can I receive my SMS alerts abroad?
Users having international roaming facility will only be able to receive transactional alerts. However you can continue to receive transactional acknowledgements on emails.
Can I link more than one account to my web Id?
Yes, multiple accounts of same credentials can be linked to one Web Id.
What type of bills can I pay using HabibMetro Web Banking Site?
You can pay the following bills using HabibMetro Web Banking Site
- Electricity
- PTCL
- SUI Gas
- Internet Service Provider
When is bill payment effective?
Bill payment is effective immediately unless you are intimated of a failure or an error. When you pay bills online, funds will be immediately transferred from your account to pay your bills.
HabibMetro Web Banking Site is best viewed on ?
HabibMetro Web Banking Site is best viewed on the following browsers
- Google Chrome (Version 32.0.1700.102+)
- Mozilla Fire Fox (Version 27.0+)
- Internet Explore (Version 11.0+)
- Opera (Version 17.0+)
- Safari (Version 5.1+)
What is RAAST?
RAAST is Pakistans first instant payment system that will enable end-to-end digital payments among individuals, businesses, and government entities seamlessly. This service is now available for individuals with bank accounts to seamlessly transfer funds to other individuals with bank accounts.
Why should I use RAAST?
RAAST will connect you with every bank. RAAST offers a simple, fast, secure, free of cost and convenient way to transfer money from one bank account to another.
How do I register on RAAST?
You can conveniently register on RAAST via HABIBMETRO Branches, Mobile and Web Banking. Follow the below steps to register:
Over The Counter (OTC): RAAST Enabled Branches
- Customer visits RAAST enabled HABIBMETRO Branch
- The customer fills RAAST registration form and transaction slip
- HABIBMETRO OTC Officer verifies the customer and executes the transactions
- Customer is given confirmation for successful IBFT through RAASTPlatform / Instant Payment System
Mobile & Web Banking Process:
- Step 1: Sign into your HABIBMETRO MOBILE/WEB BANKING
- Step 2: Tap on RAAST option on Dashboard
- Step 3: Select RAAST Management and verify your Mobile Number and tap Next
- Step 4: Enter OTP and tap on Done. You have successfully linked your mobile number to receive payments via RAAST.
What is RAAST ID?
RAAST ID is a simple identifier (currently mobile number) that you link with your bank account. Instead of sharing bank account numbers, you can now share your RAAST ID with others and start receiving funds in your linked account. You don’t need to remember your IBAN or Account Numbers.
Do I need a bank account to use RAAST?
Yes, you need to have an account with a bank or any other payment service provider to connect it with RAAST.
Do I need to register a RAAST ID to use RAAST?
Yes, you will need to register your RAAST ID if you wish to receive payments on your RAAST ID (eg. phone number). However, you do not need to register to send payments to other RAAST IDs and IBANs.
Can I register multiple RAAST IDs and/or multiple accounts against a RAAST ID?
Currently, an individual can only register one RAAST ID with one linked account (regardless of the number of bank accounts or mobile numbers they may have).
Can I change my linked bank account against my RAAST ID?
Yes, you can de-link your RAAST ID from your current bank account and can re-link this RAAST ID with another bank account. For further details please contact your respective bank.
How can I modify/delete my RAAST ID or my consumer details?
You can use the RAAST ID management option on HABIBMETRO Mobile and Web Banking to link/delink and delete you RAAST ID.
Is there any limit on transactions on RAAST?
Currently, the limit per transaction is PKR 200,000 /-. The daily limit is PKR 1,000,000 on All Channels i.e. Branch Counters, Mobile and Web Banking separately.
How can I transact using RAAST services through Mobile & Web Banking?
In order to make payments via RAAST services, follow the below steps:
- Step 1: Sign into HABIBMETRO Mobile or Web Banking and select RAAST
- Step 2: Click on RAAST and add a new Payee
- Step 3: Select Mobile number or IBAN
- Step 4: Add RAAST registered mobile number or IBAN, enter OTP and proceed to pay
Are there any charges for RAAST Transactions?
No, currently its completely free of cost. This is subject